The different payment options and services offered for the different levels will be published on the Website or at the time a subscription or other service is offered or renewed. The terms and conditions applying to such subscriptions or other services will be incorporated into this Agreement.
Terms for All. You must be 18 years or older to register or subscribe. You must provide Our Family Storybook (OFS) with accurate, complete, and up-to-date registration information. Failure to do so will constitute a breach of this Agreement. As part of the registration process, you will select a username and password. You understand that you may not:
1. select or use a name of another person with the intent to impersonate that person
2. use the rights of any person without authorization
3. use a name that we, in our sole discretion, deem inappropriate.
You are responsible for all usage or activity on OFS via your account. To avoid compromise of your privacy, OFS will never require your password or account information. You must notify OFS of any known or suspected unauthorized use(s) of your account. The same applies to any suspected breach of security, including loss, theft, or unauthorized disclosure of your password or billing information. OFS will never sale your private information to a third party.
All subscriptions are automatically renewing with the exception of gift subscriptions. This means that once you become a subscribing member, your subscription will be automatically renewed and your billing choice will be charged based on the subscription program—monthly or annual–you have chosen unless you opt out or cancel by following the instructions in this Agreement. You will be notified via e-mail before your subscription ends and asked to correct any information which has changed and whether you wish to “opt out” of your renewal. The renewal of the subscription takes place subject to the terms in force on the date of renewal.
When other offers, promotions or free trials are made available, the specific terms and conditions that apply to each will be stated at the time of purchase; please ensure you have noted any relevant rules, cancellation dates or price changes when a promotion or free trial ends.
Opting Out of Renewal. You may opt out of renewing your subscription by logging into your account on the Website at least two days before the renewal date by 12 AM West Coast time on the date of the renewal. If you do not let us know that you want to terminate your subscription at least two days prior to the end of the current subscription period the payment for the renewal period of the subscription will be made.
Cancellations and Refunds. For all initial purchases of subscriptions longer than one month, you may cancel during the first 30 days and receive a full refund. If your subscription begins with a free trial, the 30- day refund period begins when the free trial ends. If the cancellation occurs after the first 30 days, you will not receive a refund. For all renewals of subscriptions longer than one month, you may cancel within seven days of the renewal date and receive a full refund. Monthly subscriptions may be cancelled at any time but you will not receive a refund. If you cancel your subscription but are not eligible for a refund, you will retain access to the Website until your subscription expires. Cancellations may be made by logging into your account page on the Website and providing the same information that you provided when you subscribed. Your cancellation must be received by end of business (12 PM West Coast Time) on the appropriate day as described above. All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to reach you or be charged back to your account. If the credit card or bank information is not on record, OFS will issue a check sent to the last known address. There are no refunds on gift subscriptions.
Prices Subject to Change. Prices may be changed by OFS at any time and each renewal of your subscription will be at the then current membership renewal cost. OFS will provide you with reasonable notice of any change in prices.