What payment options are available?
Credit Card, Debit Card and Virtual Check, Paypal or ACH.
Why are there only two membership options available?
As you are aware, genealogy research takes time, dedication and patience. We at Our Family Storybook appreciate the time and energy you have put into your research. As your research grows, the [...]
What’s included in the Free 7-Day Trial?
For a full week you have access to all the services Our Family Storybook offers. Use this time to review the tutorials, explore the features of the site and discover how we [...]
Will my membership be automatically renewed?
Yes. Whether you choose the Free 7-Day Trail, Monthly or Yearly membership, your membership will automatically renew on your anniversary.
What’s included in Our Family Storybook guarantee?
If you are not satisfied with our web services—for any reason--we guarantee your money back within 30 days. See guarantee terms and conditions for more details.
Are credit card transactions secure?
Yes, absolutely. All card and payment transactions are processed through PayPal. No credit card information is kept by Our Family Storybook.
How secure is personal information?
All your information is totally secure. We will never share or sell your personal information with a third party. We promise.